Hello OTPs! We’ve noticed some PEDs that have come from Verifone with the incorrect passwords set. Verifone is now aware of this issue, and it should be corrected. You do not need to RMA a PED for this.

Click here to view the PDF document and the appropriate files for correcting this issue. You will need a Retzer Cloud account to access these files. If you do not, contact an OTP or website administrator.